TOP 5 Consumer Mistakes
Finding your Contractor
Start off by hiring a general contractor rather than trying to manage the remodeling work yourself.  Using a general contractor means you only have to deal with one person who will take you through the entire process, including the design, budgeting and overseeing all sub-contractors.  The contractor usually gets discounts on materials that an ordinary consumer cant get walking in off the street.  A full service contractor also can help you stay on schedule and on budget.
When shopping for contractors, ask for their CCB license number and check it at www.oregon.gov/ccb to make sure its current. If everything checks out, next get references and call them.  Finally, inspect some of the contractors' work and choose someone you feel you can trust and get along with.



1. Accepting the lowest bid
The old saying "you get what you pay for"  generally applies here.  A higher bid may be worth the price in better materials, workmanship and reliability.

2. No Written Contract
A written contract protects you and the contractor.  It is required that all construction agreements be committed to a written contract if the price exceeds $2000.  The CCB recommends that all agreements, including all changes to the contract, be in writing.

3. Not checking the contractor's license
A License is required for any construction business that advertises, offers, bids, arranges, or performs any construction, alteration, home improvement, remodeling, or repair work.

4. Not checking references
Check with previous customers.  Were they satisfied with the work?  Was the work finished within a reasonable time frame?  Did the contractor return phone calls?  If the person had problems with the contractor, ask how the contractor responded to the complaints.  Look at examples of the contractor's work.

5.  Not doing your homework
Plan your project carefully. Consider your budget.  Find pictures of styles and products you like.  Write down brand names and models.  Show them to your contractor.  "high quality faucets" or "ivory paint" may mean something different to you and your contractor.  Walk with your builder through a finished project and explain what you like and dislike.  Get accurate plans or blueprints and make sure they show your project accurately.